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Sunshine Coast's No 1 Water Damage Team
The Flood Team® Technology designed to get you back to business, fast.
Why choose The Flood Team?
Choosing the right company goes beyond just a good price. We make things happen quickly, efficiently and without drama.
On-site In 60 Minutes.
Our friendly team will get you back to business, fast.
30 Years Experience.
Our company has been serving Sunshine Coast for more than 3 decades.
Equipment Hire.
State of the art drying equipment for faster results to save you money.
Qualified.
We’re the experts in both residential and commercial. We do it all.
Our Services
Water Damage Restoration
Burst pipes, leaking roofs, overflowing bath tubs and sinks, rising water from wastes, water through doors, walls, and windowsSafety inspections, moisture mapping & advanced drying systemsHygienist reports & compliance certificates for peace of mind
Water Extraction
High powered water extractors with heaps of suctionExtraction of moisture trapped behind cabinets and skirtingsDehumidifiers dry deep within walls and cavities to prevent mouldCarpet drying and full restoration
Storm Damage Restoration
Assessment of damagesDecontamination & drying of building structureCut & disposal of contaminated materialsSanitisation in preperation for reconstruction
Structural & Timber Drying
Subfloor, concrete, solid timber floor drying & floating floorsPlaster walls, skirtings & ceilingsTimber frames, brick walls & basements
Mould Remediation
Assessment & scope of worksSanitisation & control of environment to prevent cross-contaminationRestore healthy living environmentClearance testing
Sewage Clean-up
Best practice decontamination cleansSafe waste disposalSubstance testingHepa grade air-purification
Wet Carpet Cleaning
IICRC certified techniciansStain removal & carpet deodorisingCarpet mould treatmentNon-toxic chemicals safe for family & pets
Furniture & Rug Restoration
Clean & deodoriseOff-site storageSentimental furniture restoration, artwork & digital imaging restoration
Thermal Camera & Water Detection
World-class thermal imaging infra-red cameras - FLIR thermal imaging®Non-invasive & immediate resultsPeace of mind to prevent against mould growth
Odour Control & Fogging
Hospital grade HEPA air filtrationAir-testing & hygienist reportsAnti-microbial fogging treatmentSanitisation and deodorisation of carpetsNo musty smells guaranteed
HEPA Grade Purification
Filter dust, pollen, mould, bacteria & airborne particlesIndustrial and commercial systemsBest choice for asthma and allergies
Equipment Hire & Installation
Commercial-grade dehumidifiersAxial fans & air moversDesiccant structural dryersHEPA grade air purifiersDry heat matsThe Flood Team has the expertise and equipment to quickly restore your property back to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.
Every water damage event is a little different, and requires a unique solution, but the general process stays the same.
1Inital Phone Call
We’ll take the time to listen and get to know you how you run your home or business. And then we will provide options to suit. Simple. Our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. We will set up a time for our trained technician to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.
2Site Inspection
Our technician will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can be restored. If necessary, we will also assist with stopping the source of the water damage. All of this is a crucial step to creating an effective plan of action that will result in the successful restoration of your property.
3Make it Safe
We remove all electrical devices to avoid risk. We also remove slip hazards from the area to ensure safety. Furniture that may be in the way of the drying process may be relocated and foam blocks will be installed to protect furniture and floor coverings.
4Water Extraction
Work normally begins with a thorough extraction of water. This will prevent the spread of water to the structure and reduces drying time. Hundreds or thousands of litres of water are removed using powerful pumps and extraction units during the water removal process.
5Removal of Non-restorable Items
Materials that cannot be successfully restored should be removed as soon as possible to expedite the drying of all restorable materials. Our lead technician will discuss the reasonings and will await your approval before actioning this work.
6Cleaning, Sanitising, & Deodorisation
Dirty water will require cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. It may contain contamination, unsafe levels of bacteria, viruses, or mold and other contaminants. We use anti-microbial and sanitisation equipment, and proven techniques to ensure the safety of your staff and family.
7Rapid Drying
Our team will install industry-leading drying equipment to dry behind gravicess and deep within the structure. The type and amount of equipment is dependent on your unique situation and industry standards. Our team will develop a drying system to best suite your building and activities. Structural drying is essential to bring back the property to its pre-flood condition.
8Monitoring
During the drying process, our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes as needed. This monitoring process is critical to effective and efficient drying of your property.
9Air-Purification
We purify all the air in the affected areas, removing odours and protecting against allergies. We filter with a minimum efficiency 99.97% of particles at 0.3 microns and 95% of particles at 0.1 microns. This ensures peace of mind that all your staff and family are safe during the drying process.
10Carpet Cleaning
After drying is complete your carpet will be washed and deoderised using a hot water extraction process and In most cases, we can restore your carpets to a better condition then before the flooding took place.
11Compliance Certificates
The only guarantee against mould contamination is written documentation to confirm that all affected areas have reached acceptable drying standards. Compliance certificates are issued on ALL our work, and specialist hygienist reports are available upon request.
12Total Satisfaction
Upon completion, you and our technician will perform a final inspection to determine that all concerns have been addressed. In most cases, we can restore your property to a better condition than it was before the flooding took place. We love happy customers!
Where do you need help?
We service all Sunshine Coast suburbs.
Call us now on 07 2000 4899.
Don't just take our word for it.
People are leaving reviews for us in lots of places. See what they have to say.
96%Satisfaction rate on The Flood Team Window, based on 500+ reviews
4.7/5Based on 144+ reviews
1. Wear appropriate footwear.
Always wear appropriate footwear and walk slowly. This will avoid accidents and help avoid contact with contaminated water.
2. Stop the water flow.
Stabilise the situation by stopping the water flow. If there is a burst pipe, turn off the main water to the house, located near the services area or at the front of the property. If necessary call a plumber to guide you through this process.
3. Turn off power.
If there is water running through downlights or, the power is short circuiting and causing interference to lights or electrical appliances, act quickly. Power can be turned off at the fuse box normally located outside the front door or the front side of the house.
4. Open doors and windows.
Open doors and windows, and use fans to create air-flow within the property. This will help release moisture in the air and assist in beginning the natural drying process.
5. Rescue your valuable possessions.
Timber furniture can stain carpets, so small items should be relocated to the garage or tiled areas. Do not place wet items on dry carpet to avoid staining. This can be done by placing plastic bags under the feet of timber furniture. Avoid lifting heavy furniture since our team is trained to assist with this type of work.
Excellent
The Flood Team customers rate their experience with us a 4.7 out of 5. Take a look at some of their great reviews on Google.
4.7/5. From over 144+ reviews.
2 Jul 202429 Jun 202424 Jun 202417 Jun 202410 Jun 20247 Jun 20242 Jun 202431 May 2024Tips to avoid a flood.
Water damage in a house can be truly disastrous. Left unchecked, even a slow leak will rot out plaster and timber framework, create black mold, and eventually weaken major structural elements like joists and beams. Stopping leaks before that first drop of water starts is the best way to prevent water damage. The good news is that simple maintenance procedures can help you avoid everything from minor water damage on up to major water damage that necessitates expensive repairs. Talk to our lead technician to prepare a plan, ahead of time for what you can do if an event like this reoccurs.
1. Turn off water at the mains if you go on holidays
If a pipe did burst and you are away, the damage could be significant.
2. Fix leaking taps
These are visible and preventable.
3. Check for visible corrosion to pipes
Check under sinks and pipes connected to hot water systems located inside house and in roof cavities.
4. Inspect the roof
Cracked tiles or corroded flashing may not cause a leak until there is a major storm event.
5. Clean and maintain gutters and downpipes
Implement a regular cleaning plan - once or twice a year is sufficient depending on surrounding trees.
6. Keep your sinks and drains clean
Hair blocking showers drains should be cleaned regularly. Make sure that your bath tub's overflow drain is draining and not leaking.
7. Inspect and repair the chimney
It is a large opening not well weather-sealed like windows or doors. Install a chimney cap or make sure that your cap is properly attached.
8. Grade the exterior soil around your building
Ground that declines toward the house will result in pooled water and potential flooding during a storm event.
9. Maintain the sump pump in basements
Usually located in the basement removes water from where it doesn't belong to a better area. Make sure that your pump is still connected to and is working.
10. Check waste and spoon drains on balconies
A leak from a balcony can cause huge damage to sub-floors, ceilings, and rooms directly below, so ensure these are regularly inspected and cleaned. These floods can be easily avoided.
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